Effective Date: 28/08/2024

At Bagl Limited, operating under the brand name ExcelFlows, we strive to ensure our customers are satisfied with their purchases. Due to the nature of digital products, we have established the following returns and refunds policy:

1. No Refunds for Digital Products

Once access to our software is granted, refunds or exchanges are not available. We recommend trying the free demo version of our products, if available, to evaluate them before making a purchase.

2. Technical Issues

If you encounter technical issues with our software, please contact our support team at info@excelflows.com. We are committed to resolving any problems you may experience. If the issue cannot be resolved, we may consider issuing a refund on a case-by-case basis.

3. Product Descriptions and Expectations

Please review our product descriptions and features carefully before making a purchase. We strive to provide accurate and comprehensive information to help you make an informed decision.

4. Refund Request Process

To request a refund, please contact us at info@excelflows.com within 14 days of your purchase. Include your order number, a description of the issue, and any relevant screenshots or documentation. Each request will be evaluated individually.

5. Free Demo

In some cases, we provide a free demo version of our software, allowing you to try the product before purchasing. This ensures the software meets your needs and expectations. If a demo version is not available, please contact us to inquire about the possibility of obtaining one.

6. Contact Information

For any questions or concerns regarding our returns and refunds policy, please contact us at:

• Email: info@excelflows.com